| Diploma of Information Technology
(Network Engineering) |
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| Course Description |
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The Diploma of Systems Technology is approximately
10 months full time* or 33 months part time*. The course
prepares you for a career in the use, installation and
maintenance of Computer Hardware, Operating Systems
and Networks. This course provides hands on sessions
and may include practical fi eld site training in a commercial
computer facility.
This course offers training towards three highly sought
Internationally recognised certifi cations: CompTia A+, N+
and Microsoft Certifi ed Professional. |
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| What will I learn? |
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This course provides training in a range of skill sets
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Identifying and understanding basic PC components |
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Installing, confi guring and troubleshooting a range of
computer components |
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Design, installation and management of computer
networks including network security |
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Installing, confi guring and upgrading operating systems
(Windows 98, NT 4.0, 2000 and XP) |
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| Should I consider this course? |
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The course is for people who enjoy learning about the more
technical aspects of computing including diagnosing and
solving problems and hands-on computer repair. Whether
you are changing your career or just starting out, this
course gives you a well recognised and highly regarded
qualifi cation in a short time. |
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| What do I need to start? |
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To ascertain whether you qualify for a course at Computer
Power Institute, you must obtain a satisfactory result on our
entrance assessment as well as an aptitude for handling
computer components. Ideally, you will have successfully
completed Year 12/UE or Bursary or have work experience
behind you. Of course, you also need enthusiasm and a
willingness to learn. No previous knowledge of IT is required
to undertake this course. |
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| Major Course Goals |
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| Upon completion of this course, students will be able to: |
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Operate and maintain a personal computer |
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Identify, compare and operate different Computer
components (Motherboards, RAM, CPU’s, Hard Drives,
Printers, Portable P.C’s) |
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Install and confi gure Windows Operating Systems 98,
NT 4.0, 2000 and XP |
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Install and troubleshoot computer peripherals |
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Configure and Administer a Local Area Network |
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Troubleshoot and resolve network problems and
manage network security |
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Demonstrate communication, problem solving, time
management, goal setting, planning and customer
relation skills. |
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| Career Path |
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This course can complement your existing skills and
qualifi cations or provide further opportunities in your
current role. It can also prepare you for a number of career
opportunities including: |
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| CAREER ENTRY |
FUTURE OPPORTUNITIES |
| Network Administrator |
Network Manager |
| Technician |
Network Engineer |
| Technical Support |
Service Manager |
| Systems Support |
Technical Manager |
| Service Administration |
Help Desk Manager |
| Customer Service |
Engineer Workshop Manager |
| PC Support |
Self Employed |
| Hardware Support |
Sales |
| Software Support |
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| Help Desk |
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| Course Modules |
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| INTRODUCTION |
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Orientation |
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Introduction to Computer Power |
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Introduction to Keyboarding |
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Introduction to Computers |
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| OPERATING SYSTEMS |
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Operate a computer |
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Introduction to Linux |
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| PC FUNDAMENTALS |
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Components of a microcomputer system |
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DOS commands and procedures |
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PC utilities and drivers |
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| PC SETUP |
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| A+ HARDWARE & SOFTWARE |
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Install and confi gure PC hardware and system components |
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Disk Peripheral and device management |
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System Upgrades and maintenance |
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Troubleshooting |
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| NETWORKING FUNDAMENTALS |
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Network concepts |
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Network confi gurations and components |
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Network software |
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Network administration |
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| NETWORK OPERATING SYSTEMS |
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Planning the Local Area Network |
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Installing the Local Area Network |
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Network structure and security |
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Managing users and groups |
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Setting-up & confi guring a network workstation |
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Setting-up a server and a network |
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| NETWORK+ |
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Network concepts |
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Network installations and confi guration |
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Network applications and administration |
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Network structure and security |
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| MICROSOFT SOFTWARE APPLICATIONS |
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Operate a Word Processing Application |
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Operate a Spreadsheet Application |
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Operate a Presentation Package |
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Operate a Database Application |
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Access, retrieve, manipulate, import and export data between
Microsoft software applications |
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Design documents to meet users requirements |
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| EXTENDED CUSTOMER SERVICE |
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The customer/business relationship |
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Dealing with diffi cult customers |
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Customer feedback |
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| GROUP DEVELOPMENT PROJECT |
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IT business strategy development |
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Manage, guide and apply project integration and quality
management techniques |
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Project life cycle design |
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| PROFESSIONAL DEVELOPMENT PROGRAM |
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Goal setting and planning |
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Time and personal resource management |
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Communication skills, decision making |
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Telephone and written communication skills |
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| EMPLOYMENT PREPARATION AND PLANNING |
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Surveying the job market |
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Matching skills with employer needs |
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Interview techniques |
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| DESIGNING WEB SITES |
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Design, link and build Web pages |
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Move HTML documents to a Web server |
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HTML and Cascading Style Sheets |
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| MICROSOFT CERTIFIED PROFESSIONAL |
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Implementing and Supporting Windows XP Professional |
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| FIELD SITE PRACTICAL TRAINING |
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Trainees work at an independent IT company where they are
involved in day-to-day operations. A manager from the company
returns an assessment of the trainee’s performance. |
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