:: Global Career Makers ::

Home

About Us

Services

Countries

Courses


	Inquiry

Contact

Countries >> New Zealand >> Computer Power Institute >> Diploma Of e-Business Support

Diploma of e-Business Support

Course Description

The Diploma of e-Business Support is approximately 10 months full-time* or 33 months part-time*. The course provides the comprehensive training needed in today’s business world to develop and support electronic business solutions.

What will I learn?

The skills that you will gain are designed to enable you to deliver, design, implement and manage IT business solutions across a variety of industries and business types. Providing advanced training in networking, Internet skills, Windows applications, operating systems, database design and management, as well as programming fundamentals. e-Business Support provides a comprehensive skills base upon which to build your knowledge.

Should I consider this course?

This is an ideal course if you want a fast track industry qualifi cation to start your career in the computer industry. Challenging positions such as Web Design and Internet Support as well as broader areas such as Network Administration, Database Administration, Help Desk and Software Support are available to graduates of this course.

Web Design and Support

The Diploma of e-Business Support is an ideal course for those seeking an introductory career role that is focused on the Internet. Students can elect to gain hands-on experience in the operation of web tools and technologies that are highly sought after by industry, such as multimedia networking, web design tools and web script development. Students can also elect to specialise in Linux, which is an increasingly popular operating system of networks in commercial business.

What do I need to start?

To ascertain whether you qualify for a course at Computer Power Institute, you must obtain a satisfactory result on our entrance assessment. Ideally, you will have successfully completed Year 12/UE or Bursary or have work experience behind you. Of course, you also need enthusiasm and a willingness to learn. No previous knowledge of IT is required to undertake this course.

Major Course Goals

Upon completion of this course, students are able to:

	Operate and maintain a personal computer
	Configure and administer a local area network
	Code a well structured solution to a problem in a popular programming language
	Design, develop and support a web server for electronic business purposes
	Analyse client’s requirements and determine and support the appropriate e-Business solution
	Demonstrate communication, problem solving, time management, goal setting, planning and customer relation skills.

Career Path

This course can complement your existing skills and qualifi cations or provide further opportunities in your current role. It can also prepare you for a number of career opportunities including:

CAREER ENTRY	FUTURE OPPORTUNITIES
e-Commerce Support	e-Commerce Developer
Web Developer	e-Business Develope
Network Administrator	Network Manager
Database Administrator	Database Manager
Internet Support	Software Consultant
Software Support	Training Manager
Help Desk	Sales / Marketing
Technical Support
Systems Support

Course Modules

INTRODUCTION

	Orientation
	Introduction to Computer Power
	Introduction to Keyboarding
	Introduction to Computers

OPERATING SYSTEMS

	Operate a Computer
	Introduction to Linux

HARDWARE

	PC Fundamentals
	PC Setup
	PC Advanced

NETWORKS

	Networking Fundamentals
	Network Operating Systems

DATA COMMUNICATION FUNDAMENTALS

Communicating systems

Transmission concepts and systems

Data communication protocols

Communication systems functions

MICROSOFT SOFTWARE APPLICATIONS

	Operate a Word Processing Application
	Operate a Spreadsheet Application
	Operate a Presentation Package
	Operate a Database Application
	Access, retrieve, manipulate, import and export data between Microsoft software applications

	Design documents to meet user requirements
	Design documents to meet user requirements

DESIGN AND BUILD A DATABASE

	Database management
	Elements of a database management system
	Elements of a database management system
	Databases administration
	Databases administration
	Data warehousing

THE INTERNET

	The Internet and e-Commerce
	Designing Web Sites
	Concepts of e-Commerce

ACCOUNTING FUNDAMENTALS

Introduction to accounting and management accounting

The balance sheet & profi t and loss statement

Analysis and interpretation of fi nancial statements

ELECTRONIC ACCOUNTING CONCEPTS

Setting up MYOB-receivables, payables, inventory and sales

Produce reports to manage a business

STRUCTURED PROGRAMMING CONCEPTS

Principles of structured programming techniques

Apply three basic control structures of sequence, selection and repetition in writing an algorithm

Check algorithms using test data

SETTING UP A WEB SERVER

Apache

Web scripting

Domain name services

Proxy servers and fi rewalls

HELP DESK PROBLEM SOLVING TECHNIQUES

Help desk roles and responsibilities

Help desk policies and procedures

Problem solving and prevention

EXTENDED CUSTOMER SERVICE

The customer/business relationship

Dealing with diffi cult customers

Customer feedback

GROUP DEVELOPMENT PROJECT

	IT business strategy development
	Manage, guide and apply project integration and quality management techniques
	Project life cycle design

PROFESSIONAL DEVELOPMENT PROGRAM

	Goal setting and planning
	Time and personal resource management
	Time and personal resource management
	Communication skills, decision making
	Communication skills, decision making
	Telephone and written communication skills